About One Call Consultants
Founded in 2016, providing dedicated, vetted workforce solutions across Birmingham, the West Midlands, and nationwide.
Anything is Possible When You Have the Right Team to Support You
One Call Consultants is an independent recruitment consultancy established in 2016 to bridge the gap between commercial staffing requirements and vetted, dependable labour.
Our team of industry experts are partnered with some of the UK’s leading organisations, granting our candidates access to the best market opportunities and unmatched career guidance. For employers, we deliver certainty: fully verified trade credentials, biometric Right to Work compliance, and an accountable single point of contact.
Whether you require a mechanical engineer in London, an urgent team of CSCS bricklayers on a civil development, or a certified forklift operator in Birmingham, One Call has you covered.
The Three Pillars of Our Recruitment Service
Designed to give employers total clarity and eliminate the administration burden of workforce management.
01. Client Support
Honest advice on the latest market developments and salary trends across construction, logistics, automotive, and commercial sectors.
- ✓ Real-time market benchmarks and regional rate advice
- ✓ Dedicated 24/7 point of contact on direct mobile
- ✓ Regular in-person site inspections to ensure standards
- ✓ Transparent contract terms with no hidden fees
02. Specialist Support
Access to pre-registered, trustworthy tradesmen and operators who work for One Call on a recurring, proven basis.
- ✓ Over 20 years combined sector-specific recruitment pedigree
- ✓ Direct trade specialist consultants who speak your technical language
- ✓ Reliable emergency short-notice call-off coverage within hours
- ✓ Smooth 12-week temp-to-perm employee transitions
03. Candidate Sourcing
Rigorous pre-employment compliance checks and tailored candidate identification strategies aligned with client preferences.
- ✓ 100% biometric Right to Work identity verification
- ✓ CSCS, CPCS, Gas Safe, 18th Edition & FLT licence checks
- ✓ Verifiable reference checks from previous UK site managers
- ✓ Full end-to-end management from brief to payroll
Leadership Dedicated to Accountability
Personal accountability sits at the heart of our operating model. Our leadership team is hands-on and directly accessible.
Lewis McGrail
Chief Executive Officer (CEO)
“Our mission is to transform the future of our profession by driving successful outcomes for clients. We founded One Call Consultants on the premise that client relationships should last for a lifetime, built on total honesty, swift response, and absolute transparency.”
Under Lewis’s leadership since 2016, One Call Consultants has grown from a regional West Midlands agency into a trusted nationwide staffing partner for major civil, logistics, and tier-1 automotive firms.
Stephen Plant
Senior Recruitment Consultant
Frequently commended in client and candidate reviews for his proactive communication, in-depth technical knowledge of trades and labour, and relentless commitment to matching the right operative with the right employer.
Stephen oversees site-level deployments across Birmingham, Walsall, and the M6 corridor, maintaining direct 24/7 liaison with site agents and hiring directors.
Safeguard Your Business Against the Unexpected
We recognise that reliable recruitment requires more than filling vacancies; it requires safeguarding your site compliance, health and safety records, and workforce diversity.
One Call Consultants actively promotes equal opportunities and workplace inclusion. We ensure all candidates are assessed strictly on capability, trade qualifications, and work ethic, creating equitable pathways for talent across all sectors.
